Responsible Gaming
at khevip

1 Age Restriction & Eligibility

2 Understanding Problem Gambling

Gambling is a popular form of entertainment enjoyed by millions of people across Bangladesh and around the world. For the vast majority of players, it remains an enjoyable recreational activity. However, for a small number of individuals, gambling can escalate from entertainment into a compulsive behaviour that negatively affects their finances, relationships, mental health, and daily functioning.

Problem gambling — sometimes called gambling disorder or compulsive gambling — is characterised by a persistent inability to control gambling impulses despite harmful consequences. It is recognised as a behavioural addiction by mental health professionals. It is not a character flaw or a sign of weakness; it is a condition that can affect people of all backgrounds and income levels.

What Is the Difference Between Recreational and Problem Gambling?

Recreational gamblers treat gambling as one of many leisure activities. They set budgets, play within their means, and are able to walk away without distress. Problem gamblers, on the other hand, may find themselves chasing losses, gambling with money set aside for essential expenses, concealing their gambling activity from family members, or feeling restless and irritable when not gambling.

The key distinction is control. If you feel that your gambling is controlled, fits within your entertainment budget, and does not interfere with your responsibilities in Dhaka, Chittagong, Sylhet, or wherever you are based in Bangladesh — then it is likely that you are gambling recreationally. If any of the above warning signs resonate with you, khevip encourages you to use the tools and resources described on this page.

3 Deposit & Spending Limits

One of the most effective tools for maintaining control over your gambling is setting a firm deposit limit. khevip allows all registered players to set deposit limits directly from their account dashboard. These limits cap the total amount you can deposit via bKash, Nagad, Rocket, Upay, Visa, Mastercard, or any other accepted payment method over a defined period.

How to Set a Deposit Limit on khevip

1. Log in to your khevip account

   Access your account at khevip.net using your registered credentials.
2. Navigate to Account Settings

   Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
3. Select Responsible Gaming

   Find the "Responsible Gaming" tab within Account Settings. All limit controls and self-exclusion tools are located here.
4. Choose your limit type and amount

   Select daily, weekly, or monthly. Enter your desired limit amount in Bangladeshi Taka (৳). We recommend starting conservatively.
5. Confirm the limit

   Your new limit takes effect immediately. A confirmation will be sent to your registered email address. To lower an existing limit, the change is instant. To raise a limit, a mandatory 7-day review period applies.

4 Self-Exclusion & Time-Out

If you feel that gambling is no longer a form of entertainment and is beginning to cause stress, financial pressure, or relationship difficulties, khevip provides two levels of account restriction: a temporary Time-Out and a longer-term Self-Exclusion. Both are available free of charge to all registered players and can be activated instantly from your account settings or by contacting our support team.

Time-Out (Short Break)

A Time-Out is a temporary pause on your khevip account. During a Time-Out, you cannot log in, make deposits, place bets, or access any games. Available Time-Out durations are 24 hours, 48 hours, 7 days, and 30 days. A Time-Out is suitable for players who recognise they need a short break to reset. At the end of the Time-Out period, your account automatically reactivates. If you feel you need a longer break, a full Self-Exclusion is recommended instead.

Self-Exclusion (Extended Break)

A Self-Exclusion places a more robust and extended restriction on your khevip account. Self-Exclusion periods available are 3 months, 6 months, 1 year, 3 years, and permanent closure. When self-exclusion is active, khevip will:

• Immediately lock your account and prevent any login attempts
• Suspend all marketing emails, bonus notifications, and promotional SMS messages
• Retain your account details securely in case you wish to return after the exclusion period (except for permanent closure, which results in full account deletion)
• Process withdrawal of any remaining balance to your verified payment method within 5 business days

How to Activate Self-Exclusion

You can activate a Self-Exclusion directly via the Responsible Gaming section of your Account Settings. Alternatively, contact our support team at support at khevip.net with the subject line "Self-Exclusion Request" and specify the duration you require. The exclusion will be applied to your account within 24 hours of a written request — in most cases, immediately.

5 Warning Signs to Watch For

Recognising the early warning signs of problem gambling is an important step toward seeking help before the situation escalates. The following behaviours may indicate that gambling is becoming a problem. If several of these apply to you or someone you know in Bangladesh, we strongly encourage reaching out for support.

• Spending more money on gambling than originally intended, regularly exceeding your own mental budget
• Chasing losses — continuing to gamble in an attempt to win back money you have already lost
• Gambling with money needed for rent, food, utility bills, or school fees
• Borrowing money from family, friends, or taking loans specifically to fund gambling activity
• Lying to family members or employers about the extent of your gambling activity
• Feeling restless, irritable, or anxious when you are not able to gamble
• Using gambling as a way to escape stress, anxiety, depression, or difficult personal circumstances
• Neglecting work, studies, family responsibilities, or social activities because of gambling
• Repeatedly making unsuccessful attempts to cut down or stop gambling
• Thinking about gambling constantly — planning your next session, calculating how much you might win
• Feeling guilty, ashamed, or distressed after gambling sessions
• Risking important relationships, your career, or educational opportunities because of gambling

6 Player Safety Tools

khevip provides a comprehensive set of player safety tools, all accessible from within your account dashboard under the Responsible Gaming section. These tools are designed to help you stay in control without requiring you to contact support for every adjustment.

7 Support & Help Resources

khevip recognises that platform tools alone may not be sufficient for players experiencing serious gambling-related difficulties. If you feel that gambling is causing significant distress to you or your family in Bangladesh, we encourage you to reach out to professional support services. Below are some resources and approaches that may help.

Contacting khevip Support

Our responsible gaming support team is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (BST, UTC+6). You can reach us in English by emailing support at khevip.net with the subject line "Responsible Gaming Help". We will respond within 24 hours with information about the tools available to you, steps you can take to regain control, and guidance on accessing external professional support if needed. All communications are handled with complete confidentiality and without judgment.

Talking to Someone You Trust

One of the most effective steps you can take if you are concerned about your gambling is to talk honestly with a trusted person — a family member, close friend, or a colleague — about what you are experiencing. Many people in Dhaka, Chittagong, Sylhet, and across Bangladesh have found that simply acknowledging the problem to another person creates meaningful accountability and opens the door to seeking further help. Problem gambling thrives in secrecy; bringing it into the open reduces its power.

Professional Counselling

Cognitive behavioural therapy (CBT) and other forms of professional counselling have been shown to be effective in treating problem gambling. If you are based in Bangladesh, we recommend speaking to a qualified mental health professional or seeking guidance from a registered medical practitioner about treatment options available in your city. Many hospitals and mental health clinics in Dhaka and Chittagong provide behavioural addiction counselling services.

Financial Counselling

If gambling has created financial difficulties — including debt, missed payments, or borrowing — speaking to a financial counsellor can help you create a recovery plan. Dutch-Bangla Bank, BRAC Bank, and other financial institutions in Bangladesh offer advisory services. Managing financial stress in parallel with addressing the gambling behaviour itself is important for long-term recovery.

8 Our Commitment to Safe Play

khevip was built on the principle that online gaming should be a source of entertainment, not hardship. Our responsible gaming programme is not an afterthought — it is a foundational part of how we operate the platform for players across Bangladesh.

We invest continuously in improving our player protection tools, training our support staff on responsible gaming best practices, and ensuring that our platform design does not encourage excessive play. We do not send unsolicited bonus offers to players who have set deposit limits or activated cool-down periods. We do not target players who have self-excluded with re-engagement campaigns. We do not make it harder to set limits than it is to remove them.

khevip is committed to the following responsible gaming principles across all of its operations:

• We will never knowingly allow a person under the age of 18 to register or maintain an account on khevip.net.
• We will always process self-exclusion and Time-Out requests immediately, without requiring the player to justify the decision or wait through a cooling-off period.
• We will always make it easier and faster to set or lower a deposit limit than to raise or remove one.
• We will always provide honest, non-judgmental support to any player who contacts us with a responsible gaming concern.
• We will always display clear 18+ notices, responsible gaming reminders, and risk warnings alongside promotional content.
• We will always provide access to our full suite of responsible gaming tools free of charge, with no premium subscription required.
• We will always respect player privacy when responsible gaming tools are used — your account controls are confidential.

Responsible gaming is a shared responsibility between khevip and our players. We provide the tools and the support; you set the limits that work for your lifestyle and budget. Together, we can ensure that khevip remains a safe, enjoyable platform for adult players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and everywhere else in Bangladesh.

This Responsible Gaming policy was last reviewed and updated in 2026. If you have any questions or suggestions about our responsible gaming practices, please contact us at support at khevip.net. We welcome feedback from our community of players.